News for 'Telecom Consumers Protection Regulations'

Challenges Before The New Data Law

Challenges Before The New Data Law

Rediff.com28 Jul 2025

DPDP Act (2023) gives individuals the right to decide how their personal data is collected and used. For many businesses, this means reworking longstanding data practices, notes Ravi Duvvuru.

International mobile roaming service to be kept 'inactive'

International mobile roaming service to be kept 'inactive'

Rediff.com30 Sep 2020

TRAI on Wednesday asked service providers to ensure international mobile roaming (IMR) service is kept 'inactive' by default for all subscribers, and is activated only on explicit request by consumer, as the regulator revamped the framework to protect users from unintentional usage and consequent 'bill shocks'.

Telecom ministry has a plan to combat tele frauds, pesky calls

Telecom ministry has a plan to combat tele frauds, pesky calls

Rediff.com15 Feb 2021

The telecom ministry will set up an intelligence unit and a consumer protection system as part of continuing efforts to tackle the menace of pesky calls as well as to take strict action against financial frauds perpetrated using telecom resources.

HURRAH: Prepaid mobile tariff plans simplified!

HURRAH: Prepaid mobile tariff plans simplified!

Rediff.com22 Mar 2012

Prepaid mobile customers in India has never had it so good. Vodafone, Idea, MTS & Aircel has confirmed that from Friday there will be only three types of vouchers for mobile recharge. Others too will have to follow soon.

Trai to seek call masking details from telecom operators

Trai to seek call masking details from telecom operators

Rediff.com7 Jun 2016

The Supreme Court recently quashed a rule that mandated telecom operators to compensate consumers.

Parl passes bill allowing govt to take control of telecom services

Parl passes bill allowing govt to take control of telecom services

Rediff.com21 Dec 2023

The Bill allows stopping of transmission and intercepting messages in case of public emergency, in the interest of the public, to prevent incitement for committing offence.

Obtaining justice via consumer courts is difficult

Obtaining justice via consumer courts is difficult

Rediff.com27 Apr 2018

'Some cases do not get a single hearing for 6 to 8 months, while some have been pending for as long as 8 years.'

Call drops: Consumers demand compensation, telcos oppose

Call drops: Consumers demand compensation, telcos oppose

Rediff.com22 Sep 2015

Cellular Operators Association of India (COAI) and Association of Unified Telcom Service Providers of India (AUSPI) have opposed the proposal to compensate consumers.

How Government Is Making Use Of AI

How Government Is Making Use Of AI

Rediff.com9 Oct 2024

The National Informatics Centre uses AI to automate document analysis and detect fraud in government departments.

Shield consumers from tariff hike for 1 yr: Trai

Shield consumers from tariff hike for 1 yr: Trai

Rediff.com24 Jul 2008

Consumers may now be insulated from any tariff increase for a period of 12 months if the recommendations made in a consultation paper of the Telecom Regulatory Authority of India (Trai) are accepted. At the moment, consumers have a protection against any hike for just six months.

Crisis grips world's cheapest, biggest telecom market

Crisis grips world's cheapest, biggest telecom market

Rediff.com25 Dec 2019

When on October 24, the Supreme Court, on a petition moved by the government, ordered payment of past dues according to its new definition of AGR, the country's second-biggest carrier Vodafone-Idea Ltd warned of shut down if no relief is given. The total dues for the industry ran into a whopping Rs 1.47 lakh crore. For an industry that has come from 7-8 operators to just three private players and state-owned fourth operator, the warning by Vodafone-Idea sounded like a death knell.

Who determines the price -- market or regulator?

Who determines the price -- market or regulator?

Rediff.com6 Jul 2015

Moving from pricing control to a free market means stiff competition.

Fix Call Drops, DoT Tells Airtel, Jio, Voda

Fix Call Drops, DoT Tells Airtel, Jio, Voda

Rediff.com6 Jan 2023

'At a time when massive strides are being made in bringing 5G technology to India, and with TSPs ramping up their infrastructure, it is unacceptable that a large number of complaints over quality issues continue to come in, even from major urban areas.'

Jio slams Airtel for 'maligning' its tariff policy

Jio slams Airtel for 'maligning' its tariff policy

Rediff.com20 Apr 2023

Reliance Jio Infocomm (RJIL) has written to the Telecom Regulatory Authority of India (Trai) stating that a recent complaint against it by Bharti Airtel is a deliberate, malicious attempt at defaming RJIL's consumer-friendly tariff. RJIL has also asked the regulator to warn Airtel against 'making such frivolous complaints in the future'. The move is in response to Airtel recently requesting Trai to bring content aired through broadband under the regulatory fold and keep a check against discriminatory bundling tactics.

Trai to update quality of service parameters soon; to meet telcos next month

Trai to update quality of service parameters soon; to meet telcos next month

Rediff.com6 Jul 2023

State-level reports every quarter for service quality and artificial intelligence-based solutions may be officially mandated as part of a set of more stringent, updated quality-of-service (QoS) norms by the Telecom Regulatory Authority of India (Trai) soon. The new norms will also factor in user experience for 5G networks, officials informed Business Standard. In February, Trai asked telecommunication (telecom) service providers (TSPs) to submit updates on measures taken to reduce call drops and lags and raise the quality of connection.

Data privacy: Govt awaits Srikrishna panel's report before framing law

Data privacy: Govt awaits Srikrishna panel's report before framing law

Rediff.com19 Jul 2018

IAMAI in a statement, which represents digital businesses in India, said Trai's recommendation to formulate standards of anonymisation and de-identification was akin to putting the cart before the horse, and till such time the Srikrishna Committee submits the report, making these standards would be like groping in the dark.

'Public AI infrastructure we create would help startups'

'Public AI infrastructure we create would help startups'

Rediff.com9 Jan 2024

'Similar to the case of the digital payment system where the government created a public platform and others joined in, we are exploring a similar structure to create a PPP platform where the compute required for AI could be accessed by the small player.'

Spectrum auction pushed to September

Spectrum auction pushed to September

Rediff.com23 May 2016

About 2,000 MHz will be put up for auction in bands such as 700 MHz, 800 MHz, 900 MHz, 1,800 MHz, 2,100 MHz, 2,300 MHz and 2,500 MHz

Faced with outage, TRAI puts off new commercial SMS norms by a week

Faced with outage, TRAI puts off new commercial SMS norms by a week

Rediff.com9 Mar 2021

Telecom regulator TRAI on Tuesday suspended the newly-implemented norms for commercial text messages for one week, following major disruptions in SMS and OTP deliveries for banking, payment, and other transactions.

Show-cause notice issued to Vodafone Idea on its priority plan

Show-cause notice issued to Vodafone Idea on its priority plan

Rediff.com26 Aug 2020

In the show-cause notice, Trai said it is of the view that the claim of VIL for providing priority 4G network with faster data speeds is not in compliance with the extant regulatory framework.

Trai warns telcos on call rates, may intervene

Trai warns telcos on call rates, may intervene

Rediff.com8 Sep 2011

This means the regulator can bring rates under regulation once again. Currently, the rates are determined by market forces.

TRAI bars differential tariff for Internet access

TRAI bars differential tariff for Internet access

Rediff.com8 Feb 2016

TRAI said that Internet service providers would not be allowed to discriminate on pricing of data access for different web services.

Lifetime plans: TRAI seeks details

Lifetime plans: TRAI seeks details

Rediff.com12 Jan 2006

The telecom regulator on Thursday decided to carry out a quick consultation with all stakeholders on several issues, including lifetime validity plans and sought from the service details of cost, traffic and revenue from service providers. \n

Operators oppose Trai proposal to review tariff policy

Operators oppose Trai proposal to review tariff policy

Rediff.com12 Mar 2012

Telecom operators have opposed sectoral regulator Trai's proposal to review the tariff policy, saying the current regime has appropriate regulatory measures to protect the interest of consumers.

Welcome 2015: India Inc has reasons to raise a toast

Welcome 2015: India Inc has reasons to raise a toast

Rediff.com1 Jan 2015

Events to keep an eye out for...

Penalty on call drops unreasonable, rules SC

Penalty on call drops unreasonable, rules SC

Rediff.com11 May 2016

Refuting the allegations of TRAI that the telecom service providers are making huge gains in the sector, the firms had said they have been investing hugely on the infrastructure.

Trai to end cable operators' monopoly

Trai to end cable operators' monopoly

Rediff.com21 Jan 2004

The new broadcasting regulator Trai on Wednesday said it will strive to end the monopoly of cable operators by creating an atmosphere for entry of more players while regulating industry tariffs in the interim.

Should India charge Internet cos for market access?

Should India charge Internet cos for market access?

Rediff.com24 Sep 2018

'Considering that an Internet company's market value is largely determined by its direct access to consumers for digital services, and largely served outside a sovereign country's control, it would appear reasonable in trade terms to discuss fees for a seat at the proverbial 'table' of opportunities in the largest open consumer market,' argues Venki Nishtala.

Final norms on small, payments banks by November: RBI

Final norms on small, payments banks by November: RBI

Rediff.com30 Sep 2014

Draft guidelines for Small Banks and Payments Banks were issued by the RBI in July and comments were invited till August 28.

Data Bill: Industry experts fear massive implementation hurdles

Data Bill: Industry experts fear massive implementation hurdles

Rediff.com12 Dec 2019

If the Personal Data Protection Bill gets passed in its present form, a new class of companies and entities could emerge. The sole job of these new entities would be to manage the consent for data usage of a user.Banks, healthcare firms and fintech companies, among others, fear that sharing non-personal data with the government may hurt business interests. Banks also fear the threat of data misuse.

Round 1, Jio scores against Airtel, Voda Idea

Round 1, Jio scores against Airtel, Voda Idea

Rediff.com25 Jul 2019

Rs 3,050-crore penalty on Airtel, Voda Idea gets nod. Final decision will be taken by DoT.

How TRAI has gone back on net neutrality

How TRAI has gone back on net neutrality

Rediff.com1 Jun 2016

Its pre-consultation paper has been silent on the issue of closed electronic communication network, a loophole telcos can exploit to offer discriminatory pricing.

Real Estate Bill cleared; Home buyers to get a fair deal

Real Estate Bill cleared; Home buyers to get a fair deal

Rediff.com10 Mar 2016

The bill would prohibit unaccounted money from being pumped into the sector and as now 70 per cent of the money has to be deposited in bank accounts through cheques.

What the Supreme Court told us this year

What the Supreme Court told us this year

Rediff.com31 Dec 2018

From Rafale relief to heat on realtors, 10 landmark Supreme Court judgments in 2018.

How the new Real Estate Bill will help home buyers

How the new Real Estate Bill will help home buyers

Rediff.com21 Apr 2015

The real estate Bill will stamp out illegal practices prevalent in the industry.

Who will win the Super App race in India?

Who will win the Super App race in India?

Rediff.com10 Oct 2021

Unlike the race to buy airwaves by telecom companies, airports by infrastructure companies and city gas networks by energy companies, the race to develop super apps by consumer-facing companies in India has not brushed up against any regulatory issues. Officials at the ministry of electronics and information technology and at other regulators are happy they do not have to meddle in who among the Tata group, Reliance Industries Ltd, Flipkart or Paytm will manage to build an app that sweeps in customers. Unlike separate apps a customer uses on her mobile to order groceries, buy food or airline tickets or just make payments, a super app can perform all these functions.

'Net neutrality: Free access should never be curtailed'

'Net neutrality: Free access should never be curtailed'

Rediff.com24 Apr 2015

Transcript of Nikhil Pahwa's chat with Rediff readers.

5 things to do to tackle NPAs

5 things to do to tackle NPAs

Rediff.com18 Oct 2017

For stressed loans, the need is to prevent disruption in cash flows from a systemic perspective, conserving employment and assets in untainted enterprises with the potential for recovery, says Shyam Ponappa.

The Huge Call Centre Scam

The Huge Call Centre Scam

Rediff.com20 Oct 2016

An industry of scamsters is operating in the guise of call centres in India.

Of markets, politics and policy

Of markets, politics and policy

Rediff.com19 Sep 2013

The fragmentation of politics and the pressures of coalition management have contributed to a near-secular rise in budgetary social expenditures and spending on subsidies since 1991, leaving little fiscal space for government-led capital investment.